ControlUp incident

VDI accessibility issues.

Critical Resolved View vendor source →

ControlUp experienced a critical incident on July 26, 2026 affecting US Region and EMEA Region and 1 more component, lasting 2h 19m. The incident has been resolved; the full update timeline is below.

Started
Jul 26, 2026, 08:17 PM UTC
Resolved
Jul 26, 2026, 10:36 PM UTC
Duration
2h 19m
Detected by Pingoru
Jul 26, 2026, 08:17 PM UTC

Affected components

US RegionEMEA RegionAPAC Region

Update timeline

  1. investigating Jul 26, 2026, 08:17 PM UTC

    We are currently investigating an issue impacting organizations' ability to access the VDI products. We will provide an update shortly.

  2. monitoring Jul 26, 2026, 10:17 PM UTC

    A fix had been implemented and we are monitoring the status closely.

  3. resolved Jul 26, 2026, 10:36 PM UTC

    This incident has been resolved.