ControlUp experienced a critical incident on July 3, 2026 affecting US Region and EMEA Region and 1 more component, lasting 1h 10m. The incident has been resolved; the full update timeline is below.
Affected components
US RegionEMEA RegionAPAC Region
Update timeline
- investigating Jul 03, 2026, 07:44 AM UTC
We are currently investigating an issue impacting organizations' ability to access the VDI products. We will provide an update shortly.
- identified Jul 03, 2026, 08:00 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 03, 2026, 08:01 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 03, 2026, 08:54 AM UTC
This incident has been resolved.