ControlUp incident

Partial Tenant Availability Issue

Major Resolved View vendor source →
Started
Feb 08, 2026, 03:39 PM UTC
Resolved
Feb 08, 2026, 07:59 PM UTC
Duration
4h 19m
Detected by Pingoru
Feb 08, 2026, 03:39 PM UTC

Affected components

US RegionEMEA Region

Update timeline

  1. investigating Feb 08, 2026, 03:39 PM UTC

    We are currently investigating an issue causing some tenants in multiple regions to appear down. More information to follow.

  2. identified Feb 08, 2026, 04:20 PM UTC

    The issue has been identified as related to the data pipeline maintenance. We reverted the changes and are testing the fix at this time. We expect to have tenants begin to return to online status quickly.

  3. monitoring Feb 08, 2026, 04:52 PM UTC

    A fix has been confirmed and implemented across all tenants. We are monitoring the results as performance returns to normal.

  4. resolved Feb 08, 2026, 07:59 PM UTC

    This incident has been resolved, and all performance has returned to normal.

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