ControlUp experienced a major incident on February 8, 2026 affecting US Region and EMEA Region, lasting 4h 19m. The incident has been resolved; the full update timeline is below.
Affected components
US RegionEMEA Region
Update timeline
- investigating Feb 08, 2026, 03:39 PM UTC
We are currently investigating an issue causing some tenants in multiple regions to appear down. More information to follow.
- identified Feb 08, 2026, 04:20 PM UTC
The issue has been identified as related to the data pipeline maintenance. We reverted the changes and are testing the fix at this time. We expect to have tenants begin to return to online status quickly.
- monitoring Feb 08, 2026, 04:52 PM UTC
A fix has been confirmed and implemented across all tenants. We are monitoring the results as performance returns to normal.
- resolved Feb 08, 2026, 07:59 PM UTC
This incident has been resolved, and all performance has returned to normal.