ControlUp incident
Synthetic Monitoring Web Console Temporarily Unavailable
ControlUp experienced a major incident on February 18, 2026 affecting US Region and EMEA Region and 1 more component, lasting 2h 6m. The incident has been resolved; the full update timeline is below.
Affected components
US RegionEMEA RegionAPAC Region
Update timeline
- investigating Feb 18, 2026, 04:20 AM UTC
We are currently investigating an issue where the Synthetic Monitoring web console shows that the Service is temporarily unavailable.
- monitoring Feb 18, 2026, 05:48 AM UTC
We have identified the issue and immediately deployed a fix. We are monitoring the services as everything returns to normal operation now.
- resolved Feb 18, 2026, 06:26 AM UTC
This incident has been resolved and all operations are back to normal.