ControlUp experienced a major incident on March 4, 2026 affecting US Region and US Region and 1 more component, lasting 2h 17m. The incident has been resolved; the full update timeline is below.
Affected components
US RegionUS RegionUS RegionUS RegionEMEA RegionEMEA RegionEMEA RegionEMEA RegionAPAC RegionAPAC Region
Update timeline
- investigating Mar 04, 2026, 10:14 PM UTC
We are currently investigating a stability issue that may cause some users to encounter access issues to several static pages in the DEX platform. More information will be shared as we learn more.
- identified Mar 04, 2026, 10:37 PM UTC
The issue has been identified. A fix is being worked on and will be implemented as soon as possible.
- monitoring Mar 04, 2026, 10:57 PM UTC
The fix has been implemented, and we are monitoring the results as all services return to normal operation.
- resolved Mar 05, 2026, 12:31 AM UTC
This incident is resolved, and all services have returned to normal.