ControlUp incident

Tenant stability issue

Major Resolved View vendor source →
Started
Mar 04, 2026, 10:14 PM UTC
Resolved
Mar 05, 2026, 12:31 AM UTC
Duration
2h 17m
Detected by Pingoru
Mar 04, 2026, 10:14 PM UTC

Affected components

US RegionUS RegionUS RegionUS RegionEMEA RegionEMEA RegionEMEA RegionEMEA RegionAPAC RegionAPAC RegionAPAC RegionAPAC Region

Update timeline

  1. investigating Mar 04, 2026, 10:14 PM UTC

    We are currently investigating a stability issue that may cause some users to encounter access issues to several static pages in the DEX platform. More information will be shared as we learn more.

  2. identified Mar 04, 2026, 10:37 PM UTC

    The issue has been identified. A fix is being worked on and will be implemented as soon as possible.

  3. monitoring Mar 04, 2026, 10:57 PM UTC

    The fix has been implemented, and we are monitoring the results as all services return to normal operation.

  4. resolved Mar 05, 2026, 12:31 AM UTC

    This incident is resolved, and all services have returned to normal.

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