ControlUp incident

AI Assistant - Performance issues

Resolved after 10 hours 8 minutes, affecting US Region and EMEA Region and 1 more, on June 16, 2026.

monitoring Jun 16, 2026, 07:35 PM UTC

A fix has been implemented and we are monitoring the results to ensure performance as returned to optimal status.

Started
Jun 16, 2026, 10:04 AM UTC
Resolved
Jun 16, 2026, 08:13 PM UTC
Duration
10h 8m
Detected by Pingoru
Jun 16, 2026, 10:04 AM UTC

Affected components

US RegionEMEA RegionAPAC Region

Update timeline

  1. investigating Jun 16, 2026, 10:04 AM UTC

    We are currently investigating this issue.

  2. investigating Jun 16, 2026, 10:09 AM UTC

    We are continuing to investigate this issue.

  3. identified Jun 16, 2026, 03:06 PM UTC

    The issue has been identified and is related to an ongoing issue with Microsoft Azure. The Microsoft team are working towards a resolution.

  4. monitoring Jun 16, 2026, 07:35 PM UTC

    A fix has been implemented and we are monitoring the results to ensure performance as returned to optimal status.

  5. resolved Jun 16, 2026, 08:13 PM UTC

    This incident has been resolved.

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