Connex Ecommerce incident

Cannot add new Amazon selling channel or update existing API keys

Major Vendor's status page →

Resolved after 4 days 22 hours, affecting Connex for QuickBooks - Desktop Users and Connex for QuickBooks - QuickBooks Online Users, on November 8, 2023.

identified Nov 08, 2023, 10:15 PM UTC

The issue has been identified and we are implementing a fix.

Started
Nov 08, 2023, 10:15 PM UTC
Resolved
Nov 13, 2023, 08:19 PM UTC
Duration
4d 22h
Detected by Pingoru
Nov 08, 2023, 10:15 PM UTC

Affected components

Connex for QuickBooks - Desktop UsersConnex for QuickBooks - QuickBooks Online Users

Update timeline

  1. identified Nov 08, 2023, 10:15 PM UTC

    The issue has been identified and we are implementing a fix.

  2. resolved Nov 13, 2023, 08:19 PM UTC

    This incident has been resolved.

Your product runs on more than Connex Ecommerce

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Cloudflare Amazon Web Services Twilio Stripe Slack Okta Figma GitHub Datadog Vercel OpenAI Google Cloud
Add your stack →