Connex Ecommerce incident

QuickBooks Online Sync Offline For Some Customers

Connex Ecommerce experienced a major incident on September 16, 2026 affecting Connex for QuickBooks - QuickBooks Online Users, lasting 59m. The incident has been resolved; the full update timeline is below.

Started: Sep 16, 2026, 02:06 PM UTC
Resolved: Sep 16, 2026, 03:06 PM UTC
Duration: 59m
Detected by Pingoru: Sep 16, 2026, 02:06 PM UTC

Affected components

Connex for QuickBooks - QuickBooks Online Users

Update timeline

identified Sep 16, 2026, 02:06 PM UTC

We have identified the issue and we are working on a solution.
resolved Sep 16, 2026, 03:06 PM UTC

This incident has been resolved.