Connex Ecommerce experienced a notice incident on August 19, 2026 affecting Connex for QuickBooks - Desktop Users, lasting 3h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Connex for QuickBooks - Desktop Users
Update timeline
- identified Aug 19, 2026, 12:29 PM UTC
If you close sales orders with invoices, the invoice billing and shipping address will be copied from the sales order. We are no longer modifying the to be emailed or printed field on sales orders, after they sync to ShipStation. Please let us know if this update causes an issues.
- resolved Aug 19, 2026, 04:28 PM UTC
This incident has been resolved.