Connex Ecommerce incident

QuickBooks Online is not Auto Syncing. Please do a manual sync for orders from and to QuickBooks online

Minor Vendor's status page →

Resolved after 18 hours 5 minutes, affecting Connex for QuickBooks - QuickBooks Online Users, on July 28, 2025.

identified Jul 28, 2025, 08:47 PM UTC

We contacted Intuit and we are waiting for a fix. In the meantime, this error is transient. For now please do a manual sync. We will keep the status page updated

Started
Jul 28, 2025, 08:47 PM UTC
Resolved
Jul 29, 2025, 02:53 PM UTC
Duration
18h 5m
Detected by Pingoru
Jul 28, 2025, 08:47 PM UTC

Affected components

Connex for QuickBooks - QuickBooks Online Users

Update timeline

  1. identified Jul 28, 2025, 08:47 PM UTC

    We contacted Intuit and we are waiting for a fix. In the meantime, this error is transient. For now please do a manual sync. We will keep the status page updated

  2. resolved Jul 29, 2025, 02:53 PM UTC

    This incident has been resolved.

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