Connex Ecommerce incident

11-25-2025 Update

Resolved after 1 day 1 hour, affecting Connex for QuickBooks - Desktop Users and Connex for QuickBooks - QuickBooks Online Users, on November 25, 2025.

identified Nov 25, 2025, 01:17 PM UTC

We performed an update today to improve performance and reliability. Please let us know if your inventory fails to sync properly. Please let us know if your Shopify sales fail to sync.

Started
Nov 25, 2025, 01:17 PM UTC
Resolved
Nov 26, 2025, 02:33 PM UTC
Duration
1d 1h
Detected by Pingoru
Nov 25, 2025, 01:17 PM UTC

Affected components

Connex for QuickBooks - Desktop UsersConnex for QuickBooks - QuickBooks Online Users

Update timeline

  1. identified Nov 25, 2025, 01:17 PM UTC

    We performed an update today to improve performance and reliability. Please let us know if your inventory fails to sync properly. Please let us know if your Shopify sales fail to sync.

  2. resolved Nov 26, 2025, 02:33 PM UTC

    This incident has been resolved.

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