ConnectWise incident

Investigating - ScreenConnect Single Host Cloud Outage - US Northeast Region

Major Resolved View vendor source →

ConnectWise experienced a major incident on August 28, 2026 affecting ScreenConnect and x360Sync (North America), lasting 5h 3m. The incident has been resolved; the full update timeline is below.

Started
Aug 28, 2026, 02:19 PM UTC
Resolved
Aug 28, 2026, 07:22 PM UTC
Duration
5h 3m
Detected by Pingoru
Aug 28, 2026, 02:19 PM UTC

Affected components

ScreenConnectx360Sync (North America)

Update timeline

  1. investigating Aug 28, 2026, 02:19 PM UTC

    We are currently investigating reports of ScreenConnect Cloud instances are down. We will follow up with more information soon.

  2. monitoring Aug 28, 2026, 03:06 PM UTC

    The reports of ScreenConnect cloud outage in Northeast region has been identified and a resolution is in progress.