ConnectWise incident

Investigating - WisePay - Duplicate ACH debits

Minor Ongoing View vendor source →

ConnectWise is currently experiencing a minor incident affecting WisePay and x360Sync (North America), which began 6h ago. The vendor's full update timeline is below.

Started
Oct 07, 2026, 10:31 PM UTC
Resolved
Ongoing
Duration
● 5h 29m
Detected by Pingoru
Oct 07, 2026, 10:31 PM UTC

Affected components

WisePayx360Sync (North America)

Update timeline

  1. investigating Oct 07, 2026, 10:31 PM UTC

    We are investigating reports of duplicate ACH debits affecting some payments. Our team is working with our payment processing partners to identify the cause and will provide updates as they become available.

  2. identified Oct 08, 2026, 01:58 AM UTC

    GPI has confirmed that this issue is occurring within their ACH processing ecosystem, and their ACH processor is actively investigating. We will provide further updates as they become available.