ConnectWise incident

Reports and Dashboards External Reports Not Sending

Minor Resolved View vendor source →

ConnectWise experienced a minor incident on October 7, 2026 affecting Reports and Dashboards and x360Sync (EMEA) and 1 more component, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2026, 04:40 AM UTC
Resolved
Oct 07, 2026, 05:03 AM UTC
Duration
22m
Detected by Pingoru
Oct 07, 2026, 04:40 AM UTC

Affected components

Reports and Dashboardsx360Sync (EMEA)x360Sync (North America)

Update timeline

  1. investigating Oct 07, 2026, 04:40 AM UTC

    We are currently investigating an issue impacting Reports delivery in Reports & Dashboards across the NA and EU region. As a result, scheduled & manually sent reports are not being delivered as expected. Our teams are actively engaged and treating this with high priority. We understand the impact this may have on your business and will provide updates as soon as more information becomes available.