ConnectWise experienced a minor incident on June 12, 2026 affecting x360Sync and x360Sync (North America), lasting 1h 28m. The incident has been resolved; the full update timeline is below.
Affected components
x360Syncx360Sync (North America)
Update timeline
- investigating Jun 12, 2026, 04:58 PM UTC
We are currently investigating an issue impacting connections to Syncedtool.com
- monitoring Jun 12, 2026, 05:38 PM UTC
We have implemented a fix and are monitoring now. Connectivity for agents should be restored.