ConnectWise experienced a minor incident on August 27, 2026 affecting CW Platform and PSA and 1 more component, lasting 1d 17h. The incident has been resolved; the full update timeline is below.
Affected components
CW PlatformPSAx360Sync (North America)
Update timeline
- monitoring Aug 27, 2026, 03:54 PM UTC
We are received reports of delays syncing assets from ConnectWise Platform to ConnectWise PSA. Our teams have successfully identified the root cause of the issue and are currently rolling out a fix to all impacted partners. We estimate the full rollout to all partners to be completed within 12 hours. We will provide further guidance once that process is complete.