ConnectWise incident

Investigating - Wise-Sync / WisePay Login Issues

Major Resolved View vendor source →

ConnectWise experienced a major incident on August 27, 2026 affecting WisePay and Wise-Sync and 1 more component, lasting 3d 2h. The incident has been resolved; the full update timeline is below.

Started
Aug 27, 2026, 10:17 PM UTC
Resolved
Aug 31, 2026, 01:01 AM UTC
Duration
3d 2h
Detected by Pingoru
Aug 27, 2026, 10:17 PM UTC

Affected components

WisePayWise-Syncx360Sync (All Regions)

Update timeline

  1. investigating Aug 27, 2026, 10:17 PM UTC

    We are currently investigating reports of login issues affecting Wise-Sync and WisePay. Users may be unable to access the platform at this time. We will follow up with more information soon.

  2. monitoring Aug 27, 2026, 10:30 PM UTC

    A fix has been implemented and we are monitoring the results.