Conga Contracts incident
Conga Products experiencing service disruption due to Salesforce outage
Conga Contracts experienced a critical incident on June 19, 2025 affecting Document Automation - North America (NA) and Conga Composer - NA and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Document Automation - North America (NA)Conga Composer - NAConga Composer - EUConga Composer - APConga CLM - NAConga CLM - EUConga CLM - APCPQ Config Service - NACPQ Config Service - EUCPQ Config Service - AP
Update timeline
- resolved Jun 19, 2025, 07:10 AM UTC
Conga Products is experiencing service disruption due to Salesforce outage. As per the latest update from SalesForce, they are actively engaged in investigating the cause and exploring multiple paths to resolution; the latest updates can be found here - https://status.salesforce.com/incidents/13457 Resolution: The issue has been resolved.