Conga Contracts incident
Investigating Issue Impacting Conga Batch
Conga Contracts experienced a minor incident on June 18, 2025 affecting Conga Batch - NA, lasting 1h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 18, 2025, 03:59 PM UTC
We are currently investigating reports of degraded performance affecting Conga Batch within the NA region. Customers may experience slow performance. We will provide further updates as they are available.
- identified Jun 18, 2025, 04:01 PM UTC
We've identified the root cause of the issue impacting Conga Batch. Our engineering teams are actively working on implementing a solution to resolve the issue. Customers may continue to experience slow performance while the fix is being deployed.
- monitoring Jun 18, 2025, 04:27 PM UTC
A fix has been implemented. Our systems are recovering, and we are now closely monitoring performance and stability to ensure the issue is fully resolved. Users should see performance returning to normal.
- resolved Jun 18, 2025, 05:03 PM UTC
The issue impacting Conga Batch in the NA region has been fully resolved and all affected systems have returned to normal operation.