Conga Contracts experienced a major incident on November 27, 2025 affecting Conga Composer - NA, lasting 20m. The incident has been resolved; the full update timeline is below.
Affected components
Conga Composer - NA
Update timeline
- investigating Nov 27, 2025, 08:04 PM UTC
We are currently investigating reports of degraded document merge performance affecting Composer within the NA region. Customers may experience slow performance for document merges through the Composer Salesforce UI. We will provide further updates as they are available.
- resolved Nov 27, 2025, 08:05 PM UTC
The issue impacting Composer UI in the NA regions has been fully resolved and all affected systems have returned to normal operation.