Resolved after 7 days 2 hours, on November 19, 2025.
Connectivity has been re-established, datafiles have been collected and successfully processed. We apologise for the inconvenience and thank you for your patience.
Update timeline
- investigating Nov 19, 2025, 11:06 AM UTC
Conferma is currently supporting JP Morgan with a connectivity issue impacting the delivery of data files. We appreciate your patience and understanding.
- identified Nov 21, 2025, 02:50 PM UTC
The cause of the issue has been identified and the fix is being progressed. We’ll provide further updates as we make progress. Thank you for your continued patience.
- resolved Nov 26, 2025, 01:26 PM UTC
Connectivity has been re-established, datafiles have been collected and successfully processed. We apologise for the inconvenience and thank you for your patience.
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