Is Commvault down?

Last checked 9m ago
Current status
Commvault has degraded performance

2 active incidents: Command Center Performance, Exchange Online Backup Failures (Forbidden Errors)

Official status page: https://m3-status.metallic.io · Polled every 5 minutes · 34 components tracked

Commvault is reporting degraded performance right now (last checked 9m ago). Services are up but slower or partially failing.

Real-time Commvault status, recent outages, and incident history — pulled directly from Commvault's official status page at https://m3-status.metallic.io every 5 minutes. Pingoru tracks 34 Commvault services and has captured 18 incidents in the last 90 days (98.94% uptime). Get email, Slack, Discord, or webhook alerts the moment Commvault reports a new incident — free for 5 monitors, no credit card.

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Commvault uptime 98.94% uptime · past 90 days
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Active incidents 2

  1. Ongoing ● 18d 4h
    Started Aug 25, 2026, 02:06 PM UTC
    East US2
    Timeline · 2 updates
    • investigating · Aug 25, 2026, 02:06 PM UTC

      We are investigating an issue affecting Command Center login. Some customers may experience slower-than-normal login times when accessing the service. Our team is actively working to identify the cause and restore normal performance. We will provide an update as more information becomes available.

    • identified · Aug 25, 2026, 03:55 PM UTC

      We have identified the cause of the Command Center performance issues and are actively working to implement corrective measures. Customers may continue to experience intermittent slowness while remediation efforts are underway. We will provide additional updates as progress is made toward full service restoration.

    Latest: We have identified the cause of the Command Center performance issues and are actively working to implement corrective measures. Customers may continue to experience intermittent s…

  2. Ongoing ● 82d 6h
    Started Jun 22, 2026, 12:38 PM UTC
    Timeline · 1 update
    • identified · Jun 22, 2026, 12:38 PM UTC

      Description: We are tracking reports of "Forbidden" errors during Office 365 backups caused by a recent Microsoft Exchange Online behavior change. This affects specific tenants and mailboxes using EWS. Exchange Online jobs may show User Mailboxes reporting a Mailbox Status of: Throttling from Exchange, Failed to process mailbox due to [The request failed. Forbidden] Resolution: Additional information and steps to resolve this can be found here, https://support.commvault.com/Article/Details/KA-191556

    Latest: Description: We are tracking reports of "Forbidden" errors during Office 365 backups caused by a recent Microsoft Exchange Online behavior change. This affects specific tenants and…

Recent outages & incidents

Past 90 days
  1. Resolved 8d 16h
    Started Aug 05, 2026, 11:49 PM UTC · Resolved Aug 14, 2026, 04:35 PM UTC
    North Central USWest USEast US2Canada CentralEast USFrance Central
    Timeline · 2 updates
    • investigating · Aug 05, 2026, 11:49 PM UTC

      We have identified the issue affecting backup job processing and implemented corrective actions. Backup jobs are now processing as expected, and we are actively monitoring the environment to confirm continued stability. Some customers may still observe delayed completion for jobs that were previously queued. We will provide a final update once we have confirmed full recovery.

    • resolved · Aug 14, 2026, 04:35 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 1d 23h
    Started Aug 03, 2026, 05:49 PM UTC · Resolved Aug 05, 2026, 05:01 PM UTC
    North Central USWest USEast US2Canada CentralEast USFrance Central
    Timeline · 2 updates
    • monitoring · Aug 03, 2026, 05:49 PM UTC

      We have identified and resolved an issue that caused certain backup jobs relying on customer network gateways to enter a pending or failed state due to incorrect network rule configurations. The necessary network rule updates have been applied, and affected backup jobs should now resume normal operation and complete successfully. Our Site Reliability Engineering (SRE) team is actively monitoring all impacted backup activity to ensure continued stability and successful job completion. At this time, service has been restored, and we will continue to closely observe the environment. We appreciate your patience and understanding as we work to ensure a reliable backup experience.

    • resolved · Aug 05, 2026, 05:01 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 5d 1h
    Started Jul 09, 2026, 01:43 PM UTC · Resolved Jul 14, 2026, 03:40 PM UTC
    Canada CentralEast US2East USFrance CentralWest USCanada CentralNorth Central USEast US2France Central
    Timeline · 2 updates
    • investigating · Jul 09, 2026, 01:43 PM UTC

      We are currently experiencing degraded backup performance affecting a subset of backup jobs. As a result, some backups may take longer than normal to complete. Our team is actively working with engineering to identify the root cause and restore normal performance as quickly as possible. We will provide another update as soon as more information becomes available. We apologize for any inconvenience and appreciate your patience.

    • resolved · Jul 14, 2026, 03:40 PM UTC

      Backup performance has returned to normal, and services are operating as expected. The issue affecting a subset of backup jobs has been resolved. Backup processing is performing within expected parameters, and previously delayed jobs have completed or are progressing normally. We will continue to monitor the environment closely.

    Latest: Backup performance has returned to normal, and services are operating as expected. The issue affecting a subset of backup jobs has been resolved. Backup processing is performing wi…

  4. Resolved 21d 22h
    Started Jun 17, 2026, 02:54 PM UTC · Resolved Jul 09, 2026, 01:24 PM UTC
    East US2
    Timeline · 2 updates
    • identified · Jun 17, 2026, 02:54 PM UTC

      We have identified a performance degradation impacting Command Center logins. Our engineering teams are actively engaged and working to determine the underlying cause. We will continue to monitor the situation closely and will provide updates as more information becomes available.

    • resolved · Jul 09, 2026, 01:24 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full Commvault outage history

2 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Commvault outage history →

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Outage history

Past 90 days · 6 incidents View full outage history →