Commvault experienced a minor incident on August 5, 2026 affecting North Central US and West US and 1 more component, lasting 8d 16h. The incident has been resolved; the full update timeline is below.
Affected components
North Central USWest USEast US2Canada CentralEast USFrance Central
Update timeline
- investigating Aug 05, 2026, 11:49 PM UTC
We have identified the issue affecting backup job processing and implemented corrective actions. Backup jobs are now processing as expected, and we are actively monitoring the environment to confirm continued stability. Some customers may still observe delayed completion for jobs that were previously queued. We will provide a final update once we have confirmed full recovery.
- resolved Aug 14, 2026, 04:35 PM UTC
This incident has been resolved.