Commusoft incident

Commusoft Status Page Update - Support Lines

Minor

Resolved after 20 minutes, affecting UK Datacenters (Support), on September 7, 2026.

investigating Sep 07, 2026, 10:45 AM UTC

As of right now, we are aware of a problem preventing users from being able to call our Support line. Our team is investigating this matter urgently. If you cannot reach us by phone, please send us an email or start a chat and we will pick it up there. We apologise for the inconvenience, and we will keep you posted.

Started
Sep 07, 2026, 10:45 AM UTC
Resolved
Sep 07, 2026, 11:06 AM UTC
Duration
20m
Detected by Pingoru
Sep 07, 2026, 10:45 AM UTC

Affected components

UK Datacenters (Support)

Update timeline

  1. investigating Sep 07, 2026, 10:45 AM UTC

    As of right now, we are aware of a problem preventing users from being able to call our Support line. Our team is investigating this matter urgently. If you cannot reach us by phone, please send us an email or start a chat and we will pick it up there. We apologise for the inconvenience, and we will keep you posted.

  2. resolved Sep 07, 2026, 11:06 AM UTC

    This incident has been resolved.

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