Commusoft incident

Commusoft Web application unavailability

Minor Resolved

Commusoft experienced a minor incident on October 12, 2026 affecting UK Datacenters (Web Application) and UK Datacenters (Mobile Application), lasting 3h 39m. The incident has been resolved; the full update timeline is below.

Started
Oct 12, 2026, 09:11 AM UTC
Resolved
Oct 12, 2026, 12:51 PM UTC
Duration
3h 39m
Detected by Pingoru
Oct 12, 2026, 09:11 AM UTC

Affected components

UK Datacenters (Web Application)UK Datacenters (Mobile Application)

Update timeline

  1. investigating Oct 12, 2026, 09:11 AM UTC

    We are currently investigating the unavailability of the web application . We will update as soon as we find more information

  2. monitoring Oct 12, 2026, 12:49 PM UTC

    We are continuing to work on a fix for this incident.

  3. resolved Oct 12, 2026, 12:51 PM UTC

    This incident has been resolved.