commercetools incident

External service causing issues in Frontend Delivery

Major Ongoing View vendor source →

commercetools is currently experiencing a major incident affecting Frontend: Delivery & API hub and Checkout (North America (Google Cloud)) and 1 more component, which began 1h ago. The vendor's full update timeline is below.

Started
May 10, 2026, 07:14 AM UTC
Resolved
Ongoing
Duration
● 1h
Detected by Pingoru
May 10, 2026, 07:14 AM UTC

Affected components

Frontend: Delivery & API hubCheckout (North America (Google Cloud))Checkout (Europe (Google Cloud))Checkout (Australia (Google Cloud))

Update timeline

  1. investigating May 10, 2026, 07:14 AM UTC

    The external service is experiencing network issues affecting our Frontend Delivery. Our teams are closely monitoring the situation and working with our partners to ensure that our services are operating correctly. For more details, you can check the partner's status page: https://www.cloudflarestatus.com/

  2. identified May 10, 2026, 07:47 AM UTC

    We have identified that our services are currently being impacted by a widespread network incident involving our external Content Delivery Network (CDN). For more details, you can check the partner's status page: https://www.cloudflarestatus.com/