CommCare HQ incident
Degraded performance affecting Form Builder
CommCare HQ experienced a minor incident on January 15, 2026 affecting Form Builder and Form Builder, lasting 33m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 15, 2026, 09:36 AM UTC
Dear users, We are investigating an issue where the Expression Editor may appear blank when editing display or validation conditions in the Form Builder. Our team is actively working on a fix and will share updates as they become available.
- resolved Jan 15, 2026, 10:09 AM UTC
Dear Users, The issue causing the Expression Editor to appear blank in the Form Builder has now been fully resolved. Thank you for your patience while our team investigated and fixed the problem. We apologize for any disruption this may have caused. If you have any questions or continue to experience issues, please reach out to us at [email protected].