Resolved after 6 hours 11 minutes, affecting Form Builder and App Release Management and 1 more, on February 13, 2026.
Dear Users, Thank you for your patience. We are observing a full recovery of system performance on our India environment. We sincerely apologize for any inconvenience or disruption caused.
Affected components
Update timeline
- investigating Feb 13, 2026, 01:28 PM UTC
Dear Users, We are currently experiencing slowness on india.commcarehq.org. Our engineering team is investigating and we will provide an update in the next 30 minutes on the issue. We sincerely apologize for the inconvenience that this is causing.
- investigating Feb 13, 2026, 01:53 PM UTC
Dear Users, We are continuing to investigate the slowness on india.commcarehq.org. Our engineering team is working to resolve the issue as quickly as possible. We will provide further updates as they become available. We sincerely apologize for the inconvenience.
- monitoring Feb 13, 2026, 03:15 PM UTC
Our team has identified a potential cause related to a recent system update. We are working closely with our service providers to confirm this and ensure the platform stabilizes. At this stage, we are monitoring the platform as it returns to its normal operating speed. We are watching the situation closely and will provide further updates as they become available. We sincerely apologize for the disruption to your work.
- resolved Feb 13, 2026, 07:39 PM UTC
Dear Users, Thank you for your patience. We are observing a full recovery of system performance on our India environment. We sincerely apologize for any inconvenience or disruption caused.
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