CommCare HQ incident
Degraded performance affecting case management on www.commcarehq.org
Resolved after 46 minutes, affecting Core Functionality, on February 24, 2026.
We have seen a full recovery and consider this issue resolved. Thank you for your patience. Please reach out to [email protected] with any questions or concerns.
Affected components
Update timeline
- identified Feb 24, 2026, 10:01 PM UTC
Dear Users, We have identified an issue on www.commcarehq.org affecting case management causing degraded performance. We have identified the root cause of the issue and are working on implementing a fix. Thank you for your patience and we apologize for any inconvenience caused. Please reach out to [email protected] with any questions or concerns.
- monitoring Feb 24, 2026, 10:31 PM UTC
We've implemented a fix for this issue and will continue to monitor the situation to ensure full recovery. We will continue to keep you updated until this is resolved.
- resolved Feb 24, 2026, 10:48 PM UTC
We have seen a full recovery and consider this issue resolved. Thank you for your patience. Please reach out to [email protected] with any questions or concerns.
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