CommCare HQ incident
Degraded performance affecting the publishing of applications using an app code on india.commcarehq.org
Resolved after 23 hours 34 minutes, affecting App Release Management, on October 31, 2023.
Dear users, Our development team has confirmed that the issue has now been resolved. You will now be able to generate an app code when attempting to publish an application. We sincerely apologise for the inconvenience this has caused.
Affected components
Update timeline
- identified Oct 31, 2023, 06:25 AM UTC
Dear users, We have identified an issue on india.commcarehq.org, where users will be faced with an error message upon trying to publish an application to mobile using an "app code". Our development team is confident that this issue will be resolved soon, however, a current known workaround would be to publish applications by scanning the "application barcode" instead. We apologise for any inconvenience that this is causing.
- resolved Nov 01, 2023, 06:00 AM UTC
Dear users, Our development team has confirmed that the issue has now been resolved. You will now be able to generate an app code when attempting to publish an application. We sincerely apologise for the inconvenience this has caused.
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