CommCare HQ incident
Degraded performance affecting some reports and case search on www.commcarehq.org
Resolved after 42 minutes, on May 31, 2024.
Thank you for your patience. The issue is resolved and performance is now at the expected level. If you have any questions, please send a ticket to [email protected]. Thank you for your patience and understanding.
Update timeline
- investigating May 31, 2024, 08:22 PM UTC
Dear users, We have identified an issue on www.commcarehq.org, where updated case information on reports and in case search are delayed. Our developers are aware of this issue and it is slowly recovering. We will post an update on this issue in the next hour. We apologize for any inconvenience this may be causing.
- resolved May 31, 2024, 09:05 PM UTC
Thank you for your patience. The issue is resolved and performance is now at the expected level. If you have any questions, please send a ticket to [email protected]. Thank you for your patience and understanding.
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