CommCare HQ incident
Degraded performance with Data Forwarding on www.commcarehq.org
Resolved after 9 hours 31 minutes, on August 14, 2024.
Dear users, Thank you for your patience. The delays with data forwarding have been resolved and records are being forwarded within an expected amount of time. If you are still experiencing a delay of longer than 30 minutes, please send a new ticket to [email protected]. Thank you for your understanding.
Update timeline
- monitoring Aug 14, 2024, 10:53 AM UTC
Dear users, We've identified an issue where you may experience a delay with data forwarding on www.commcarehq.org. We sincerely apologise for any inconvenience this may cause you and your team. Rest assured, our developers are working on resolving this issue with the highest priority. Thank you for your patience and understanding.
- resolved Aug 14, 2024, 08:24 PM UTC
Dear users, Thank you for your patience. The delays with data forwarding have been resolved and records are being forwarded within an expected amount of time. If you are still experiencing a delay of longer than 30 minutes, please send a new ticket to [email protected]. Thank you for your understanding.
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