Resolved after 5 hours 51 minutes, on October 5, 2024.
Dear Users, Between 6:13 PM UTC and 6:21 PM UTC, CommCare HQ experienced an issue that caused an outage across the platform. Users may have seen errors when trying to navigate CommCare HQ, submitting forms via mobile or Web Apps or trying to sync with the server. We apologize for any inconvenience this may have caused and appreciate your understanding. Thank you for your continued support!
Update timeline
- resolved Oct 08, 2024, 02:42 PM UTC
Dear Users, Between 6:13 PM UTC and 6:21 PM UTC, CommCare HQ experienced an issue that caused an outage across the platform. Users may have seen errors when trying to navigate CommCare HQ, submitting forms via mobile or Web Apps or trying to sync with the server. We apologize for any inconvenience this may have caused and appreciate your understanding. Thank you for your continued support!
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