CommCare HQ incident
Degraded performance affecting data exports, file downloads and imports on www.commcarehq.org
Resolved after 46 minutes, affecting Data Exports and Bulk Case Import and 1 more, on April 18, 2025.
Dear user, We experienced a temporary outage from 7:46 AM UTC to 8:32 AM UTC affecting data exports , file downloads and imports on www.commcarehq.org. Our Development team was able to Identify the root cause and immediately implemented a fix to resolve this. We apologies for any inconvenience this may have caused. Thanks!
Affected components
Update timeline
- resolved Apr 18, 2025, 08:34 AM UTC
Dear user, We experienced a temporary outage from 7:46 AM UTC to 8:32 AM UTC affecting data exports , file downloads and imports on www.commcarehq.org. Our Development team was able to Identify the root cause and immediately implemented a fix to resolve this. We apologies for any inconvenience this may have caused. Thanks!
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