Coconut Software incident

Reserve with Google booking errors

Ongoing since 05:07 PM UTC, affecting Reserve with Google.

monitoring Nov 06, 2026, 06:04 PM UTC

Google's Reserve with Google redirect system is currently generating errors that may disrupt Reserve with Google booking workflows. Some clients may see an error when selecting the Schedule or Book button on a Google listing, before they reach Coconut. Our investigation has confirmed that Coconut services are operating normally, and we've raised this issue directly with Google. As the resolution depends on Google, we don't have an estimated time for a fix yet. We'll continue to update this space as new information becomes available.

Started
Nov 06, 2026, 05:07 PM UTC
Resolved
Ongoing
Duration
● 1h 4m
Detected by Pingoru
Nov 06, 2026, 05:07 PM UTC

Affected components

Reserve with Google

Update timeline

  1. identified Nov 06, 2026, 05:07 PM UTC

    We've identified that an issue is being caused by an error on Google's side with Reserve with Google. Some clients using Reserve with Google may see an error when selecting the Schedule or Book button on a Google listing, before they reach Coconut. Coconut services are operating normally. Our team is raising this with Google and is continuing to investigate.

  2. monitoring Nov 06, 2026, 06:04 PM UTC

    Google's Reserve with Google redirect system is currently generating errors that may disrupt Reserve with Google booking workflows. Some clients may see an error when selecting the Schedule or Book button on a Google listing, before they reach Coconut. Our investigation has confirmed that Coconut services are operating normally, and we've raised this issue directly with Google. As the resolution depends on Google, we don't have an estimated time for a fix yet. We'll continue to update this space as new information becomes available.

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