Is Coconut Software down?

Last checked 2m ago
Current status
Coconut Software is up

No incidents right now.

Coconut Software is operational right now. Last checked 2m ago; the most recent incident resolved 8d ago.

Real-time Coconut Software status, recent outages, and incident history: pulled directly from Coconut Software's official status page at us.status.coconutsoftware.com every 5 minutes. Pingoru tracks 17 Coconut Software services and has captured 4 incidents in the last 90 days (99.77% uptime). Get email, Slack, Discord, or webhook alerts the moment Coconut Software reports a new incident, free for 3 monitors, no credit card.

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Coconut Software uptime 99.77% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 1d 1h
    Started Oct 21, 2026, 04:57 PM UTC · Resolved Oct 22, 2026, 06:29 PM UTC
    Technical Support
    Timeline · 3 updates
    • identified · Oct 21, 2026, 04:57 PM UTC

      Our API developer documentation website is temporarily unavailable while we apply security updates to its hosting platform. Please Note: This maintenance strictly affects access to the documentation site itself. All Coconut APIs, endpoints, and integrations remain fully operational and unaffected. Our team is working to complete these updates as quickly as possible. We will share a follow-up notification once full access to the documentation has been restored. We apologise for any inconvenience and appreciate your patience.

    • monitoring · Oct 21, 2026, 11:04 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Oct 22, 2026, 06:29 PM UTC

      Security updates to the API developer documentation website’s hosting platform are complete, and access to the API developer documentation has been restored. Coconut APIs, endpoints, and integrations remained fully operational throughout. Thank you for your patience while we completed this work.

    Latest: Security updates to the API developer documentation website’s hosting platform are complete, and access to the API developer documentation has been restored. Coconut APIs, endpoint…

  2. Resolved 2h 21m
    Started Sep 13, 2026, 04:30 PM UTC · Resolved Sep 13, 2026, 06:52 PM UTC
    Microsoft Dynamics
    Timeline · 6 updates
    • investigating · Sep 13, 2026, 04:30 PM UTC

      We’ve encountered an issue affecting our Microsoft Dynamics integration and our team is investigating. Appointment synchronization with the integration is currently disrupted. New appointments may be delayed or may not sync during this time. We’ll update this space with new information as it becomes available, and every hour.

    • investigating · Sep 13, 2026, 04:38 PM UTC

      We are continuing to investigate this issue.

    • investigating · Sep 13, 2026, 04:43 PM UTC

      We are continuing to investigate this issue.

    • identified · Sep 13, 2026, 04:47 PM UTC

      The issue has been identified and a fix is being implemented.

    • monitoring · Sep 13, 2026, 05:16 PM UTC

      Our team has implemented a fix and Appointment synchronization has returned to normal function. We’re continuing to monitor to ensure stability. We’ll update this space if the situation changes.

    • resolved · Sep 13, 2026, 06:52 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

Incident record

Since April 2026 · Statuspage by Atlassian · 17 components checked every 5 minutes
37incidents recorded
5last 12 months
2last 90 days
19 hourstypical duration, 12 months

The longest incident in the last year, Intermittent Help Center link errors on July 27, 2026, ran for 3 days. 5 maintenance windows announced in the same period.

Most affected components, last 12 months

  • Technical Support3
  • Microsoft Dynamics1

Latest incidents

  • API Developer Documentation Temporarily Unavailable October 21, 2026 · 26 hours · degraded service

    Our API developer documentation website is temporarily unavailable while we apply security updates to its hosting platform. Please Note: This maintenance…

  • Microsoft Dynamics Integration: Appointment Sync Unavailable September 13, 2026 · 2 hours · major outage

    We’ve encountered an issue affecting our Microsoft Dynamics integration and our team is investigating. Appointment synchronization with the integration is…

  • Intermittent Help Center link errors July 27, 2026 · 3 days · degraded service

    Help Center links populated through the Coconut Support messaging widget may intermittently show an error when clicked. If this occurs, clicking Help…

Outage history

Past 90 days · 2 incidents View full outage history →