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Coconut Software is operational right now. Last checked 2m ago; the most recent incident resolved 8d ago.
Real-time Coconut Software status, recent outages, and incident history: pulled directly from Coconut Software's official status page at us.status.coconutsoftware.com every 5 minutes. Pingoru tracks 17 Coconut Software services and has captured 4 incidents in the last 90 days (99.77% uptime). Get email, Slack, Discord, or webhook alerts the moment Coconut Software reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Technical Support
Timeline · 3 updates
- identified · Oct 21, 2026, 04:57 PM UTC
Our API developer documentation website is temporarily unavailable while we apply security updates to its hosting platform. Please Note: This maintenance strictly affects access to the documentation site itself. All Coconut APIs, endpoints, and integrations remain fully operational and unaffected. Our team is working to complete these updates as quickly as possible. We will share a follow-up notification once full access to the documentation has been restored. We apologise for any inconvenience and appreciate your patience.
- monitoring · Oct 21, 2026, 11:04 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Oct 22, 2026, 06:29 PM UTC
Security updates to the API developer documentation website’s hosting platform are complete, and access to the API developer documentation has been restored. Coconut APIs, endpoints, and integrations remained fully operational throughout. Thank you for your patience while we completed this work.
Latest: Security updates to the API developer documentation website’s hosting platform are complete, and access to the API developer documentation has been restored. Coconut APIs, endpoint…
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- Microsoft Dynamics
Timeline · 6 updates
- investigating · Sep 13, 2026, 04:30 PM UTC
We’ve encountered an issue affecting our Microsoft Dynamics integration and our team is investigating. Appointment synchronization with the integration is currently disrupted. New appointments may be delayed or may not sync during this time. We’ll update this space with new information as it becomes available, and every hour.
- investigating · Sep 13, 2026, 04:38 PM UTC
We are continuing to investigate this issue.
- investigating · Sep 13, 2026, 04:43 PM UTC
We are continuing to investigate this issue.
- identified · Sep 13, 2026, 04:47 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring · Sep 13, 2026, 05:16 PM UTC
Our team has implemented a fix and Appointment synchronization has returned to normal function. We’re continuing to monitor to ensure stability. We’ll update this space if the situation changes.
- resolved · Sep 13, 2026, 06:52 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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Incident record
Since April 2026 · Statuspage by Atlassian · 17 components checked every 5 minutesThe longest incident in the last year, Intermittent Help Center link errors on July 27, 2026, ran for 3 days. 5 maintenance windows announced in the same period.
Most affected components, last 12 months
- Technical Support3
- Microsoft Dynamics1
Latest incidents
- API Developer Documentation Temporarily Unavailable
Our API developer documentation website is temporarily unavailable while we apply security updates to its hosting platform. Please Note: This maintenance…
- Microsoft Dynamics Integration: Appointment Sync Unavailable
We’ve encountered an issue affecting our Microsoft Dynamics integration and our team is investigating. Appointment synchronization with the integration is…
- Intermittent Help Center link errors
Help Center links populated through the Coconut Support messaging widget may intermittently show an error when clicked. If this occurs, clicking Help…
- Started Oct 21, 2026, 04:57 PM UTC · Resolved Oct 22, 2026, 06:29 PM UTC · 1d 1h
- Started Sep 13, 2026, 04:30 PM UTC · Resolved Sep 13, 2026, 06:52 PM UTC · 2h 21m