Coconut Software incident

API Developer Documentation Temporarily Unavailable

Ongoing since 04:57 PM UTC, affecting Technical Support.

monitoring Oct 21, 2026, 11:04 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 21, 2026, 04:57 PM UTC
Resolved
Ongoing
Duration
● 12h 33m
Detected by Pingoru
Oct 21, 2026, 04:57 PM UTC

Affected components

Technical Support

Update timeline

  1. identified Oct 21, 2026, 04:57 PM UTC

    Our API developer documentation website is temporarily unavailable while we apply security updates to its hosting platform. Please Note: This maintenance strictly affects access to the documentation site itself. All Coconut APIs, endpoints, and integrations remain fully operational and unaffected. Our team is working to complete these updates as quickly as possible. We will share a follow-up notification once full access to the documentation has been restored. We apologise for any inconvenience and appreciate your patience.

  2. monitoring Oct 21, 2026, 11:04 PM UTC

    A fix has been implemented and we are monitoring the results.

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