Cloudways incident
WP Rocket incompatibility with WordPress 7.1 (fatal errors)
Cloudways experienced a minor incident on August 20, 2026 affecting Cloudways Cloud Platform Service, lasting 2h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 20, 2026, 10:24 AM UTC
We have identified an issue causing fatal errors (500 error) on WordPress applications running WordPress 7.1 alongside the WP Rocket plugin. The WP Rocket team has confirmed the issue and is actively working on a resolution. You can monitor their progress and view real-time updates directly on the official WP Rocket Status Page available on this link https://status.wp-rocket.me/. We sincerely apologize for any disruption this may cause and appreciate your patience while a fix is being deployed.
- monitoring Aug 20, 2026, 10:52 AM UTC
The WP Rocket team has released hotfix version v3.23.2.2, which addresses and resolves the issue. Users experiencing this issue are advised to update to WP Rocket v3.23.2.2. Detailed information regarding this issue is available on the WP Rocket Status Page https://status.wp-rocket.me/. Thank you for your patience and cooperation as this issue was investigated and resolved.
- resolved Aug 20, 2026, 12:25 PM UTC
This incident has been resolved.