Cloudways experienced a major incident on August 8, 2026 affecting DigitalOcean, lasting 9h 37m. The incident has been resolved; the full update timeline is below.
Affected components
DigitalOcean
Update timeline
- identified Aug 08, 2026, 09:33 PM UTC
We have identified an issue with our service provider, DigitalOcean, affecting their servers. Customers may experience failures when creating new servers and performing Disaster Recovery operations. The issue is limited to DigitalOcean servers. Their team is working to fix the issue and we will provide further updates as more information becomes available.
- resolved Aug 09, 2026, 07:11 AM UTC
This incident has been resolved.