Cloudways incident

Autonomous: Storage Issue in US South Carolina Region

Notice Resolved View vendor source →

Cloudways experienced a notice incident on June 30, 2026, lasting 20h 58m. The incident has been resolved; the full update timeline is below.

Started
Jun 30, 2026, 12:36 PM UTC
Resolved
Jul 01, 2026, 09:35 AM UTC
Duration
20h 58m
Detected by Pingoru
Jun 30, 2026, 12:36 PM UTC

Update timeline

  1. investigating Jun 30, 2026, 12:36 PM UTC

    We are currently experiencing an infrastructure issue caused by a storage malfunction in USSC Region. This may result in degraded performance or service disruptions for some users. Our team is actively investigating and working to resolve the issue as quickly as possible. We will provide further updates as more information becomes available. We apologize for the inconvenience.

  2. monitoring Jun 30, 2026, 03:53 PM UTC

    We are seeing positive signs of recovery following the storage malfunction in the USSC Region. The majority of applications have resumed normal operation and services are largely restored. Our team continues to closely monitor the situation to ensure full stability. We will provide a further update once we have confirmed complete resolution. We appreciate your patience throughout this incident.

  3. resolved Jul 01, 2026, 09:35 AM UTC

    The issue has been resolved. Please contact our support if you continue to experience any related issues.