Cloudways incident

Issue Adding Servers on DigitalOcean

Major Resolved View vendor source →

Cloudways experienced a major incident on October 22, 2025 affecting DigitalOcean, lasting 1h 56m. The incident has been resolved; the full update timeline is below.

Started
Oct 22, 2025, 11:36 PM UTC
Resolved
Oct 23, 2025, 01:33 AM UTC
Duration
1h 56m
Detected by Pingoru
Oct 22, 2025, 11:36 PM UTC

Affected components

DigitalOcean

Update timeline

  1. investigating Oct 22, 2025, 11:36 PM UTC

    We are encountering difficulties adding servers at DigitalOcean in several regions. Our team is collaborating closely with the DigitalOcean support team to address the issue and will provide updates on this page as soon as new information is available. We sincerely apologize for the inconvenience.

  2. resolved Oct 23, 2025, 01:33 AM UTC

    This incident has been resolved.