Cloudways incident

Issue with Adding Domains and Managing DNS Records

Minor Resolved View vendor source →

Cloudways experienced a minor incident on October 31, 2025 affecting DNS Made Easy, lasting 4h 52m. The incident has been resolved; the full update timeline is below.

Started
Oct 31, 2025, 05:46 AM UTC
Resolved
Oct 31, 2025, 10:39 AM UTC
Duration
4h 52m
Detected by Pingoru
Oct 31, 2025, 05:46 AM UTC

Affected components

DNS Made Easy

Update timeline

  1. investigating Oct 31, 2025, 05:46 AM UTC

    We are currently encountering an issue with adding domains and the records in DNS Made Easy. As a result, customers may face difficulties managing their DNS configurations or adding new records or domains. Please rest assured that existing DNS records are resolving correctly and all websites remain fully operational and accessible as expected. Our team is actively investigating the issue and will provide updates as soon as more information is available

  2. resolved Oct 31, 2025, 10:39 AM UTC

    This issue of adding domains and the records in DNS Made Easy is marked as resolved !