Cloudways incident
DNS Made Easy Issue with Adding Domains and Managing DNS Records
Cloudways experienced a major incident on November 7, 2025 affecting DNS Made Easy, lasting 1h 29m. The incident has been resolved; the full update timeline is below.
Affected components
DNS Made Easy
Update timeline
- investigating Nov 07, 2025, 01:12 PM UTC
We are currently encountering an issue with adding domains and the records in DNS Made Easy. As a result, customers may face difficulties managing their DNS configurations or adding new records or domains. Please rest assured that existing DNS records are resolving correctly and all websites remain fully operational and accessible as expected. Our team is actively investigating the issue and will provide updates as soon as more information is available.
- monitoring Nov 07, 2025, 02:40 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 07, 2025, 02:41 PM UTC
This incident has been resolved.