Cloudways experienced a minor incident on November 27, 2025 affecting Vultr, lasting 3h 35m. The incident has been resolved; the full update timeline is below.
Affected components
Vultr
Update timeline
- investigating Nov 27, 2025, 02:47 PM UTC
Our upstream provider Vultr is currently experiencing a partial outage in the London region. Their network engineers are actively working to restore connectivity as quickly as possible. We sincerely regret the inconvenience this may cause and appreciate your patience while the issue is being resolved.
- monitoring Nov 27, 2025, 04:39 PM UTC
The network services are being restored, and our team is actively monitoring the current status.
- resolved Nov 27, 2025, 06:23 PM UTC
This incident has been resolved.