Cloudways incident

Cloudways Autonomous: Partial Service Degradation in US (South Carolina)

Notice Resolved View vendor source →

Cloudways experienced a notice incident on March 16, 2026, lasting 12h 13m. The incident has been resolved; the full update timeline is below.

Started
Mar 16, 2026, 09:06 PM UTC
Resolved
Mar 17, 2026, 09:20 AM UTC
Duration
12h 13m
Detected by Pingoru
Mar 16, 2026, 09:06 PM UTC

Update timeline

  1. investigating Mar 16, 2026, 09:06 PM UTC

    Some Cloudways Autonomous applications hosted in the US region may experience temporary connectivity issues due to a partial disruption in the underlying storage service. Our team is actively working with the infrastructure provider to restore full stability as quickly as possible.

  2. monitoring Mar 16, 2026, 10:37 PM UTC

    Storage service is stable and fully restored. Our team continues to monitor system performance.

  3. resolved Mar 17, 2026, 09:20 AM UTC

    The issue has been resolved. Please contact our support if you continue to experience any related issues.