Cloudways experienced a major incident on March 20, 2026 affecting Linode, lasting 5d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Linode
Update timeline
- identified Mar 20, 2026, 11:42 AM UTC
Our upstream provider, Linode, is currently experiencing a partial outage in their Jakarta region. Their engineering team is actively working to resolve the issue as soon as possible. We regret any inconvenience this may cause.
- monitoring Mar 20, 2026, 06:18 PM UTC
Linode has confirmed that the connectivity issues in their Jakarta region have been addressed. Their team will continue to monitor the situation to ensure stability.
- resolved Mar 25, 2026, 03:30 PM UTC
This incident has been resolved.