Cloudways experienced a major incident on April 2, 2026 affecting Vultr, lasting 4d 4h. The incident has been resolved; the full update timeline is below.
Affected components
Vultr
Update timeline
- investigating Apr 02, 2026, 01:58 PM UTC
Our upstream provider, Vultr, is currently experiencing a partial outage in their Sydney location. Their network engineers are actively working to restore connectivity as quickly as possible. We regret any inconvenience caused and appreciate your patience.
- resolved Apr 06, 2026, 06:35 PM UTC
This incident has been resolved.