Cloudways experienced a major incident on May 19, 2026 affecting Vultr, lasting 3h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Vultr
Update timeline
- investigating May 19, 2026, 02:21 PM UTC
Our upstream provider, Vultr, is currently experiencing a partial outage at their Seoul, Korea location. Their engineering team is actively working to resolve the issue as soon as possible. We regret any inconvenience this may cause.
- resolved May 19, 2026, 05:58 PM UTC
This incident has been resolved.