Cloudways incident
MANDATORY MAINTENANCE: Server Restart Required
Cloudways is currently experiencing a notice incident affecting Cloudways Cloud Platform Console, which began 92d ago. The vendor's full update timeline is below.
Affected components
Update timeline
- identified May 16, 2026, 09:47 AM UTC
We are running a mandatory maintenance activity across a few of our customers’ servers regarding infrastructure stability upgrades. This will require us to restart the servers which will introduce a brief service interruption. We are expecting the Cloudways Platform to remain fully operational during this activity. This is an ongoing activity and we will provide further updates here. Thank you for your trust in Cloudways.
- identified May 16, 2026, 09:49 AM UTC
We are continuing to work on a fix for this issue.
- identified Jul 11, 2026, 07:07 AM UTC
The mandatory maintenance is still underway. Our engineering team is actively working to complete the activity as quickly as possible. We appreciate your patience and cooperation in this regard.