Affected components
Update timeline
- investigating Mar 01, 2026, 01:53 PM UTC
Our upstream provider, Amazon Web Services (AWS), is currently experiencing a connectivity and power outage in the UAE region, impacting instances hosted in the ME-CENTRAL-1 region. Their technical teams are actively investigating the issue and working to restore services as quickly as possible. We regret the inconvenience this may cause.
- identified Mar 02, 2026, 06:30 PM UTC
AWS is reporting a power outage affecting two Availability Zones in the UAE region. The massive load on the remaining zone is causing widespread disruptions. As backups are localized to this region, they are also impacted. We are tracking AWS updates closely and will notify you as soon as the service is restored.
- identified Mar 09, 2026, 07:10 PM UTC
We are still working closely with AWS to resolve this issue. AWS services remain impacted, and our team continues to monitor the situation and coordinate with AWS for a resolution. We will share further updates on this status page as more information becomes available. We sincerely apologize for the inconvenience caused and appreciate your patience.
Looking to track Cloudways downtime and outages?
Pingoru polls Cloudways's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.
- Real-time alerts when Cloudways reports an incident
- Email, Slack, Discord, Microsoft Teams, and webhook notifications
- Track Cloudways alongside 5,000+ providers in one dashboard
- Component-level filtering
- Notification groups + maintenance calendar
5 free monitors · No credit card required